While our FAQ page covers the essentials, we often receive thoughtful questions through DMs and emails—so we’ve rounded up some of your most frequently asked ones here!

Whether you're curious about how to use our bars or wondering where to find us IRL, we’ve got you. Our inbox is always open, so don’t hesitate to reach out!

💛 Can I use your Silky Butter Bars on my face?

We love how nourishing our Silky Butter Bar, RRREFRESH, and Sixth Sense are, but they’re formulated specifically for the body. These bars are rich in plant-based butters and oils that hydrate deeply, but may be too heavy for facial skin.

For your face, we recommend our Ta-Da! Solid Serum Bar; lightweight, non-comedogenic, and packed with skin-loving ingredients like bakuchiol and carrot extract. It’s your go-to for glow without the breakouts.

📍 Where can I find LaPhase products outside your website?

We’re proudly founded in Québec and stocked in a growing number of local boutiques! You can shop LaPhase in person at:

• Quedesbonneschoses – Hudson, Qc.

• SkinEnvie boutique – Hudson, Qc.

• Espace Nomad – Montréal, Qc. 

You can also find us on select platforms:

• Ma Zone Québec

• Mon Québec Végane

🌿 Why choose solid cosmetics over traditional ones?

Oh, where do we begin? Here’s why we’re solidly pro-solid:

• No plastic. No waste. No water.

• Longer lasting than traditional liquid products

• Highly concentrated with active ingredients. No fillers

• Travel-friendly (TSA-approved, mess-free)

• Kinder to the planet and your skin

It’s skincare that makes sense, for you and the Earth.

⚠️ What does "non-toxic" actually mean at LaPhase?

All LaPhase products are free from harsh chemicals like parabens, sulfates, and phthalates. We go above and beyond, following the California Safe Cosmetics Act, which bans over 1,000 potentially harmful ingredients. If it’s on that list, it’s never going in our bars. Period.

💧 How do I use or “activate” LaPhase solid bars?

Great question; application is key!

For body + face bars:

• Warm the bar between your hands or apply directly to clean, damp skin (straight out of the shower works wonders!).

• Massage in for deep nourishment and hydration.

For water-activated products:

• Wet your hands or the bar itself to lather up in the sink or shower:

• Re-New Facial Cleanser

• Naked-Eyes Makeup Remover (use with cotton pad, we have some amazing reusable ones)

• Pump Up the Volume Shampoo + Conditioner

⏳ How long do the bars last?

Our solid bars vary in sizes and they are mighty. Because they’re ultra-concentrated, they typically last for a very long-time, depending on how often you use them and you will need to use less than traditional products for effective results. 

Bonus: They’re packed with functional ingredients like:

• Rice protein for shiny, voluminous hair. Find it in our *Pump-Up the Volume* shampoo bar 

• Bakuchiol + hyaluronic acid for smoother, brighter skin. Found in our Ta-Da! Solid facial serum bar. 

Have more questions?
Reach out anytime. We love hearing from you! 💌
And if you're ready to make the switch to clean, solid beauty, shop the collection here.